While public programs are available to help NYC manufacturers remain competitive by adopting advanced technologies and increasing local production, they can be difficult for businesses to navigate on their own. White Coffee, a wholesale coffee importer, roaster, and distributor, learned about the NYCEDC funded NYC Ops21 program at one of our business seminars. Following the seminar, we connected the business with ITAC (Industrial and Technology Assistance Corporation), the program administrator, and helped it successfully apply for grant funding to upgrade their IT systems. This project increased their data storage capacity by 300%, which led to a significant reduction in inventory and $77K reduction in monthly estimated operating costs.